Aluminate Privacy Policy
Last Updated: 10th November 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretations and Definitions

Interpretations

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
  
  
• Company (referred to as either the Company, We, Us or Our in this Agreement) refers to Aluminate, Mossel Bay, South Africa.
  
  
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  
  
• Country refers to: South Africa.
  
  
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  
  
• Personal Data is any information that relates to an identified or identifiable individual.
  
  
• Service refers to the Website.
  
  
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
  
  
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  
  
• Website refers to Aluminate, accessible from www.aluminate.co.za.
  
  
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  
  

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:

• Email address
  
  
• First name and last name
  
  
• Usage Data
  
  

Usage Data
Usage Data is collected automatically when using the Service and may include information such as IP address, browser type/version, visited pages, and other diagnostic data. Mobile usage may collect device type, ID, IP, OS, and browser type.

Legal Basis for Processing (POPIA/GDPR)

We process Your Personal Data based on one or more of the following legal grounds:

• Your consent
  
  
• The performance of a contract
  
  
• Compliance with legal obligations
  
  
• Our legitimate business interests (not overridden by Your rights)
  
  

Your Data Protection Rights

Under data protection laws like POPIA and GDPR, You have the right to:

• Access the personal data we hold about You
  
  
• Request correction or deletion of Your personal data
  
  
• Object to the processing of Your data
  
  
• Withdraw consent at any time
  
  
• Lodge a complaint with a data protection authority
  
  

Tracking Technology and Cookies

We use Cookies and similar technologies such as web beacons and Flash Cookies. You can manage or refuse Cookies in your browser. Refusing Cookies may affect some functionalities.

For more detailed info, visit our Cookies Policy.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain our Service
  
  
• Manage Your Account
  
  
• Perform our contract
  
  
• Communicate with You about updates and promotions
  
  
• Manage Your requests
  
  
• Analyse service performance and improve our offerings
  
  
• Conduct business transfers
  
  

Marketing Communications
You may opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us at info@aluminate.co.za.

Sharing of Personal Information

We may share Your data with:

• Service Providers (e.g. Google Analytics, Mailchimp)
  
  
• Affiliates and business partners
  
  
• Public areas where You choose to engage
  
  
• Other users, with Your consent
  
  

Retention of Your Personal Data

We retain Your data only as long as necessary for legal, contractual, or operational reasons. Usage Data is generally retained for a shorter period unless needed for security or improvement purposes.

Transfer of Personal Data

Your data may be transferred internationally. We ensure appropriate safeguards and legal compliance are in place for cross-border transfers.

Disclosure of Your Personal Data

We may disclose data:

• In business transfers (mergers/acquisitions)
  
  
• To law enforcement if required
  
  
• To comply with legal obligations or defend legal claims
  
  

Security of Your Personal Data

We use commercially acceptable means to protect Your data, but no method is 100% secure.

Do Not Track Signals

Our website does not respond to Do Not Track (DNT) signals.

Children's Policy

Our Service does not knowingly collect data from anyone under 13. If You believe Your child has provided data, contact us for removal.

Links to Other Websites

We’re not responsible for the privacy practices of third-party sites. Review their policies before use.

Changes to This Policy

We may update this policy from time to time. You’ll be notified via email or on the website. Updates take effect when posted.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@aluminate.co.za